Business Process Outsourcing Services
Drive innovation, ROI, customer engagement and loyalty
to your business with advanced IT skills and excellent
human resources with expertise to deliver world-class capabilities.
BCS in Business Process Outsourcing
BCS Technology's BPO solutions aim to accomodate all business' back-office support. Our process follows a service management framework that focuses on aligning IT services with the needs of the business to achieve higher flexibility, adaptability, and scalability in your business performance.
Our team of skilled professionals provide exceptional results that stem from processes, procedures, systems, technologies, and solutions founded by BCS to deliver value, and maintain a maximum level of competency.
With over 10 years of commitment in delivering exceptional service, while constantly exploring opportunities for continuous improvements and innovation, we are able to tailor our solutions to a variety of programs, locations, and customer satisfaction, and build brand loyalty within the market.
We utilize advanced back-office technologies and solutions to help organizations leverage from a globalized workforce and talent pool to create value for their customers and shareholders. We provide the right tools, best practices, and the most competent people to support our partbers every step of the way, helping them to achieve top status and become global leaders in the industry.
Our customer care contact center is equipped to handle voice calls, live chat, email management, SMS/Text, social media, and other tools to meet your business' requirements.
Order Management and Order Processing
Increase customer satisfaction by catering to various order and delivery channels in a speedy and on-time fulfillment record. WIth our team, we guarantee a reduced occurrence of errors, generation of actionable insights, and educated decision-making.
Finance and Accounting
Our end-to-end financial and accounting BPO services focus on increasing efficiency, reducing risk and saving costs while meeting global accounting standards.
Training and Development Services
Our mananged training services, provides proactive monitoring of labour market measures, responsibilities, and governance to improve manpower performance.
IT and Network
Leveraging best practices in cutting-edge technology, our services will enable your business to develop and deploy IT solutions for different platforms including blockchain, cloud, web, and mobile.